GJ_notes_ama_webinar

Setting ground rules

• There is no anonymity
• See slide 12 for best practices

Risk and Pitfalls

• Security
• Intellectual Property

Information leakage, big waste of time, aligned to the time, does my company have the resources, behavior of the employees, quality of information itself

Valid-Risk taking with companies, they tell us that the information risks are overblown. They are public environments your name and picture is attached making itself governed. People stake their own reputation when they post.

Sell benefits to executives- tie to business needs and strategic initiatives.

• Collaboration environments are tied to business objectives, encourage collaboration and getting things done
• Draw hard lines to separate community functions to how work gets done. Works similar to email it is just augmenting collaboration

Do you recommend consulting with legal departments?

Yes if there is some information that needs to be kept confidential, is there is some information that is use at your own risk. Be really careful to place those types of learning’s and use your hard and fast controls. Be careful only lock-down the areas that you have too, check with legal to find out what, be careful not to lock down too much.

What are some emerging tools?

World of War Craft and Second life-Collaborative tools

They are good for collaborative simulations. Today they are used to simulate emergencies and such some difficult environments that are hard to recreate in real life, response to terrorist attacks and such.

After the application is used then you go into a real format. Leadership scenarios are being simulated as experimental learning environments where leaders have to go through employee interactions.

Virtual world are not places for continued collaboration and are more focused toward simulation.

Where do you begin?

Use the free apps and experiment and try. Many of the employees are already doing it. Find out where collaboration is happening and augment that collaboration.

Adoption- alignment to the business, they will take hold if it is incentivized and help achieve strategic initiatives. If it is part of the job then it will be adopted no matter what.

**If everyone thinks it is a sideline initiative then it will be the first cut.

Content is king, if there is good content then people will come. Have the early adopters and evangelist from the business pound the ground and provide that good content.

This cannot be a special destination. It should not require logging in.

Start easy

• Some applications allow email participation (ease in)
• Show the advanced stuff later
• Do not make it out of the flow of work

Make it easy for the user to adopt